Privacy Policy

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1) Introduction and contact details of the controller

1.1 Thank you for visiting our website and for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to any data that can be used to personally identify you.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Joshua Rauer, Odenwaldstraße 9, 20255 Hamburg, Germany, Tel.: 015201479230, Email: josh@limbostudio.co. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" string and the lock symbol in your browser bar.

2) Data collection when visiting our website

When using our website for informational purposes only—that is, if you do not register or otherwise provide us with information—we only collect the data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

- Our website visited

- Date and time of access

- Volume of data sent in bytes

- Source/referral from which you reached the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not shared or used for any other purpose. However, we reserve the right to retrospectively check server log files should concrete evidence point to unlawful use.

3) Hosting & Content Delivery Network

Webflow

For hosting our website and displaying its content, we use the system of the following provider: Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA

All data collected on our website is processed on the provider's servers.

We have entered into a data processing agreement with the provider to ensure the protection of our site visitors' data and to prohibit unauthorized disclosure to third parties.

For data transfers to the USA, the provider relies on standard contractual clauses issued by the European Commission, which are intended to ensure compliance with the European level of data protection.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies—small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for longer and allow us to save your site settings (so-called "persistent cookies"). In the latter case, you can check the storage duration in your web browser's cookie settings.

If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of a contract, in accordance with Art. 6(1)(a) GDPR in the case of consent, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective site visit.

You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them, or you can exclude the acceptance of cookies for specific cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contacting us

5.1 Personal data is collected when you contact us (e.g., via contact form or email). The data collected when using a contact form can be seen from the respective form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted once your request has been fully processed. This is the case when it can be inferred from the circumstances that the matter in question has been conclusively resolved, provided there are no statutory retention obligations to the contrary.

5.2 Calendly

To provide an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA

For the purpose of scheduling appointments, your first and last name as well as your email address (and, if applicable, your telephone number, should you request a telephone appointment) are collected in accordance with Art. 6(1)(b) GDPR. These details are transmitted to the provider and stored there for appointment management based on our legitimate interest in effective customer management and efficient scheduling, in accordance with Art. 6(1)(f) GDPR.

Your data will be deleted by the provider after the appointment has taken place or after the agreed appointment period has expired.

We have entered into a data processing agreement with the provider to ensure the protection of our site visitors' data and to prohibit unauthorized disclosure to third parties.

6) Use of customer data for direct marketing

6.1 Subscribing to our email newsletter

When you sign up for our email newsletter, we will regularly send you information about our offers. Your email address is the only mandatory information required to send the newsletter. Providing additional data is voluntary and is used to address you personally. We use the "double opt-in" procedure for sending our newsletter. This means that we will only send you an email newsletter once you have explicitly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in the future.

By activating the confirmation link, you provide your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR. When you sign up for the newsletter, we store the IP address assigned by your Internet Service Provider (ISP) as well as the date and time of registration, so that we can trace any potential misuse of your email address at a later date. The data we collect during newsletter registration is used exclusively for the purpose of promotional communication via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the controller mentioned at the beginning. Once you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list, unless you have explicitly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this policy.

6.2 Klaviyo

Our email newsletters are sent via this provider: Klaviyo, 225 Franklin St, Boston, MA 02110, USA

Based on our legitimate interest in effective and user-friendly newsletter marketing, we share the data you provide when signing up for the newsletter with this provider in accordance with Art. 6 (1) (f) GDPR so that they can handle the newsletter distribution on our behalf.

Subject to your explicit consent pursuant to Art. 6 (1) (a) GDPR, the provider also performs statistical analysis of the success of newsletter campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and analyzed, but not merged with other datasets.

You may withdraw your consent for newsletter tracking at any time with future effect.

We have entered into a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

For data transfers to the USA, the provider relies on the European Commission's standard contractual clauses, which are intended to ensure compliance with the European level of data protection.

7) Web analytics services

7.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, Google Analytics 4 does not use cookies when you visit this website unless you explicitly consent to them. Instead, information about your usage behavior is collected and processed via "pings" (small data packets sent to the host of a device). This information includes your IP address, which Google truncates by removing the final digits to prevent direct personal identification.

The information is transmitted to Google servers and processed there. This may also involve transfers to Google LLC, based in the USA.

Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services related to website and internet usage. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Data collected through the use of Google Analytics 4 is stored for a period of two months and subsequently deleted.

All processing described above, including data transmission via "pings" and the potential placement of Google Analytics cookies, only occurs if you have provided us with your explicit consent in accordance with Art. 6 (1) (a) GDPR.

Google Analytics 4 will not be used during your visit to our site without your consent. You may withdraw your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have entered into a data processing agreement with Google that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, Google relies on the European Commission's standard contractual clauses, which are intended to ensure compliance with the European level of data protection.

Further legal information regarding Google Analytics 4, including a copy of the aforementioned standard contractual clauses, can be found at https://policies.google.com/privacy?hl=en&gl=en and https://policies.google.com/technologies/partner-sites

Demographics

Google Analytics 4 uses the special "demographics" feature and can use it to generate statistics that provide insights into the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals

As an extension to Google Analytics 4, Google Signals can be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google can analyze your usage behavior across devices and create database models, including for cross-device conversions, subject to your consent to the use of Google Analytics in accordance with Art. 6 (1) (a) GDPR. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalized Advertising" feature in your Google account settings. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=en Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=en

UserIDs

As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR, have set up an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.

7.2 Polyfill

This website uses the web analysis service of the following provider: The Financial Times Ltd., Number One Southwark Bridge, London, SE1 9HL, UK

Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used, such as the IP address and browser information, in order to evaluate it for statistical analysis of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this allows for the evaluation of movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g., text input, scrolling, clicks, and mouse-overs). Pseudonymization generally precludes direct personal identification. Data is not combined with other personally identifiable information collected about you.

All processing described above, in particular the reading or storage of information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have entered into a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

7.3 Google Tag Manager

This website uses "Google Tag Manager," a service provided by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

Google Tag Manager provides a technical foundation for bundling various web applications, including tracking and analysis services, and for calibrating, controlling, and linking them to conditions via a unified user interface. Google Tag Manager itself does not store information on user devices or read such information. The service also does not perform independent data analysis. However, when you visit the site, your IP address is transmitted to Google and may be stored there by Google Tag Manager. Transmission to Google LLC servers in the USA is also possible.

This processing only takes place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, the Google Tag Manager will not be used during your visit to our site. You may withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the "Cookie Consent Tool" provided on the website.

We have entered into a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

8) Site functionalities

8.1 YouTube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. In this process, certain information, including your IP address, is transmitted to the provider.

When playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider while visiting our site, your data will be directly associated with your account when you click on a video. If you do not wish for this association with your account to occur, you must log out before clicking the play button.

All aforementioned processing, in particular the setting of cookies to read information on the device used, only takes place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You may revoke your consent at any time with future effect by deactivating this service via the "Cookie Consent Tool" provided on the website.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

8.2 Vimeo

This website uses plugins to display and play videos from the following provider: Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA

When playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

8.3 Wistia

This website uses plugins to display and play videos from the following provider: Wistia, Inc., 17 Tudor Street, Cambridge, Massachusetts, 02139 USA

When playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

8.4 Google Web Fonts

This site uses so-called web fonts for the uniform display of fonts, provided by: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In this process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

The processing of personal data when connecting to the font provider only takes place if you have given us your express consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

9) Tools and other

Cookie consent tool

This website uses a "cookie consent tool" to obtain valid user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface, where consent for certain cookies and/or cookie-based applications can be granted by checking boxes. By using this tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by checking the box. This ensures that such cookies are only placed on the user's device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. As a rule, personal user data is not processed in this process.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in legally compliant, user-specific, and user-friendly cookie consent management, and thus in the legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user's consent.

We have entered into a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the configuration options for the cookie consent tool can be found directly in the corresponding user interface on our website.

10) Data subject rights

10.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, with reference to the stated legal basis for the respective requirements for exercising these rights:

- Right of access pursuant to Art. 15 GDPR;

- Right to rectification pursuant to Art. 16 GDPR;

- Right to erasure pursuant to Art. 17 GDPR;

- Right to restriction of processing pursuant to Art. 18 GDPR;

- Right to be informed pursuant to Art. 19 GDPR;

- Right to data portability pursuant to Art. 20 GDPR;

- Right to withdraw consent given at any time pursuant to Art. 7(3) GDPR;

- Right to lodge a complaint pursuant to Art. 77 GDPR.

10.2 RIGHT TO OBJECT

WHERE WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING. YOU MAY EXERCISE THIS RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.

11) Duration of personal data storage

The duration for which personal data is stored is determined by the respective legal basis, the purpose of processing, and—where applicable—any relevant statutory retention periods (e.g., commercial and tax law retention requirements).

When processing personal data based on explicit consent pursuant to Article 6(1)(a) GDPR, the data in question will be stored until you withdraw your consent.

If there are statutory retention periods for data processed in the context of contractual or quasi-contractual obligations based on Article 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer required for contract performance or initiation and/or we no longer have a legitimate interest in continued storage.

When processing personal data based on Article 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for direct marketing purposes based on Article 6(1)(f) GDPR, this data will be stored until you exercise your right to object under Article 21(2) GDPR.

Unless otherwise stated in this policy regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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Privacy Policy

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